Privacy Policy

1. Data Controller

Wrizelonsvyxaron.world (Liventra) is the data controller for the personal data processed through this website. As the data controller, we are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Swedish Personal Data Act (Personuppgiftslagen).

2. Legal Basis and Purpose

We process your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish law. We collect and process data for the following purposes:

• Order processing: To process your order requests, communicate with you regarding your order, fulfil deliveries, and handle any post-purchase support. Legal basis: contract performance (Article 6(1)(b) GDPR).
• Customer support: To respond to your enquiries, provide assistance, and resolve any issues you may experience. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
• Website functionality: To ensure the website works correctly, including strictly necessary cookies for session management and cookie consent storage. Legal basis: legitimate interest.
• Analytics (if consented): To understand how visitors use our site, which pages are most viewed, and how we can improve our services and user experience. Legal basis: consent (Article 6(1)(a) GDPR).
• Marketing (if consented): To send relevant offers, product updates, and newsletters where you have opted in. Legal basis: consent.

3. Data We Collect

We may collect the following categories of personal data:

• Identity data: Name and email address when you submit the order form or contact us.
• Contact data: Email address, and any message content you provide when getting in touch.
• Technical data: IP address, browser type, device information, and similar technical data for security and analytics purposes where applicable.
• Usage data: Information about how you use our website, including pages visited and time spent, where analytics cookies are enabled with your consent.
• Cookie data: As described in our Cookie Policy, including your cookie preferences.

We do not collect sensitive personal data (such as health data) unless you voluntarily provide it in a message, and we encourage you not to share such information unless necessary.

4. Retention Periods

We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our retention periods are as follows:

• Order-related data: Up to 3 years for accounting, tax compliance, and legal obligations under Swedish law.
• Customer support correspondence: Up to 2 years from the date of the last communication.
• Analytics data: Up to 26 months where consent has been given, in line with common analytics practices.
• Marketing preferences: Until you withdraw consent or unsubscribe from communications.
• Cookie consent: Up to 12 months, after which we will ask for your preferences again.

After the retention period expires, we will securely delete or anonymise your data.

5. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

• Right of access (Article 15): Request a copy of your personal data and information about how we process it.
• Right to rectification (Article 16): Request correction of inaccurate or incomplete data.
• Right to erasure (Article 17): Request deletion of your data where applicable (e.g. where processing is based on consent and you withdraw it).
• Right to restriction (Article 18): Request limitation of processing in certain circumstances.
• Right to data portability (Article 20): Receive your data in a structured, commonly used, machine-readable format.
• Right to object (Article 21): Object to processing based on legitimate interest.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at office@wrizelonsvyxaron.world. We will respond within one month. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) or your local data protection authority.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using HTTPS (TLS).
• Secure storage and access controls limiting who can access personal data.
• Regular review of our security practices and procedures.

We do not sell your personal data to third parties. We may share data with service providers (e.g. hosting, analytics) only where necessary and under appropriate agreements.

7. International Transfers

Your data is primarily processed within the EU/EEA. If we transfer data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries recognised as providing an adequate level of data protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. The date at the top indicates when the policy was last revised. We will notify you of significant changes where required by law, for example by email or a notice on our website.